Privacy-Policy

Introduction

This privacy policy is for the website annakhanhomeopathy.co.uk and governs the privacy of its users who choose to use it. We are committed to respecting your privacy and it will only be used in accordance with this privacy statement. Whenever we make a change, we will post the updated policy on this page. You should check this page frequently to ensure you are aware of updated policies.

Information we may collect from you

We may collect and process the following data about you:

Information that you provide by filling in forms on our site.
Registering to use our site.
Subscribing to our newsletter, blog or text notifications.
Using the contact form or submitting an enquiry.
Using the scheduler to include details of name, email, Skype ID, Telephone Number, personal message.
Commenting, posting material or requesting further services. We may also ask you for information when you enter any competition or promotion.
If you contact us via this website, we may keep a record of that correspondence which may include your name, email address, contact number or Skype ID.

Details of your visits to our site and usage data including, but not limited to, traffic data, IP address, location data, browser type, referral source, length of visit, as part of our Google analytics tracking system.

This data may be processed for the purpose of operating and administration of our website, providing our services and communicating with you. This may include

To send you newsletters.
To provide you with the free downloads requested.
To provide you with information, offer marketing and selling of relevant goods or services to meet your requested needs.
To carry out our obligations arising from any contracts entered into between you and us.
To ensure that content from our site is presented in the most effective manner for you and for your computer.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our services.

Sensitive Personal Data

This type of personal data relates to information such as your mental or physical health.
Sensitive personal data may be collected by us from you if you choose to contact us in relation to your physical or mental health, if you choose to submit an enquiry about your health, if you avail of a free consultation call to discuss your health, or you purchase a consultation or programme.
We are committed to protecting the privacy of this sensitive personal data and its confidentiality.
We will use your sensitive data for the purpose of delivering our services to you to meet your requirements or to deal with any requests made by you.
Confidentiality of information conforms to Irish law and legal obligations and in a manner consistent with this Privacy Policy.

Storage and security of personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the UK & European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing.

We will take all reasonably necessary technical and organisationally to secure your personal data and prevent the loss or misuse of your personal data in accordance with this privacy policy.
Your personal data will be stored on secure servers, personal computers and mobile devices, back up drives and in secure manual record-keeping systems.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site (if applicable), you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
The hosting company for this website is situated in Ireland.
Our Email Service Provider’s server, London is situated in UK,
Our booking scheduler service Acuity is situated in the UK.
Our Google Analytics providers are situated in the UK.
Our online payment system servicer provider Paypal is situated in the USA.

Transfer to each of these countries outside of UK are protected by appropriate safeguards and the use of data protection clauses by the European Commission.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Retention of records and deletion of personal data

Your privacy is important to us and any personal data will not be kept longer than is necessary and in compliance with legal obligations.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to a

Cookies that we use

We use cookies for the following purposes:
(a) authentication – we use cookies to identify you when you visit our website and as you navigate our website (cookies used for this purpose are: Session cookies);
(b) status – we use cookies to help us to determine if you are logged into our website (cookies used for this purpose are: Session cookies);
(c) shopping cart – we use cookies to maintain the state of your shopping cart as you navigate our website (cookies used for this purpose are: Session cookies);
(d) personalisation – we use cookies to store information about your preferences and to personalise our website for you (cookies used for this purpose are: Session cookies);
(e) security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally (cookies used for this purpose are: Session cookies and Persistent cookies);
(f) advertising – we use cookies to help us to display advertisements that will be relevant to you (cookies used for this purpose are: Facebook cookie);
(g) analysis – we use cookies to help us to analyse the use and performance of our website and services (cookies used for this purpose are: Session cookies);
(h) cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally (cookies used for this purpose are: Persistent cookies).

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/. The relevant cookies are: gtag.js, analytics.js, and ga.js.

We use Facebook cookies. This service uses cookies for relevant advertising purposes. You can view the privacy policy of this service provider at https://www.facebook.com/full_data_use_policy. The relevant cookies are: Persistent cookies.

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use all the features on our website.

Cookie preferences

You can manage your preferences relating to the use of cookies on any website by visiting: http://www.thewindowsclub.com/clear-cache-cookies-specific-website

Email Newsletter

This website operates an email newsletter service used to inform subscribers about products and services supplied by this website. Users can self subscribe through an online automated process should they wish to opt in but do so at their own discretion and consent. Some subscriptions may be manually processed through prior agreement and consent with the user.

No personal details are passed on to any unauthorised third parties nor shared with companies / people outside of the company that operates this website.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].

This information maybe used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign.

Third party websites – external links

Our website may include links to other websites or sources of interest.

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. Once you have used these links to leave our site, please note we have no control or are not responsible for third parties and encourage you to review their privacy policy.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Disclosure of your information

We may disclose your personal information to third parties:

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use or terms and conditions of membership and other agreements; or to protect the rights, property, or safety of us or any of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Contact & Communication

Users contacting this website and/or its owners via any form do so at their own discretion and provide any such personal details requested at their own consent.

Your personal information is always kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998 & GDPR.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission to opt in was granted when submitting any form to email process. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.
Name: Anna Khan
Tel:+447521307339
Email: annahomeopathy247@gmail.com
Address: 118 Rodmell Ave, Saltdean, Brighton BN2 8PJ